IWAN TIRTA PRIVATE COLLECTION offers FREE SHIPPING for all orders dispatched to any destinations in Indonesia. Deliveries are made between 9am – 5pm, Monday to Friday, excluding public holidays. Please allow up to 7 working days after your order has been placed to receive your order.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched. We work closely with our shipping partner to minimize time taken for delivery.

IWAN TIRTA PRIVATE COLLECTION insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes  then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by IWAN TIRTA PRIVATE COLLECTION and transfer of responsibility in the same way.


Please contact us to arrange for International Deliveries.



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